Familiar dental enquiries
Use your own service list for enquiries about checkups, cleaning, and other care you offer. Unlisted prices and treatment questions are left for your team.
Give callers a helpful first response while your team stays with the patient in front of them. Capture dental enquiries and appointment requests using the information you provide.
Save your setup with Google. Line activation depends on available capacity; wait for “Number active” before using it.
Caller“I’d like to come in for a cleaning next Tuesday.”
Frontel“Of course. May I take your name and callback number?”
Illustrative conversation and message. This is not a real call or a confirmed appointment.
Frontel collects the reason for the call, a name, a callback number, and a preferred appointment time. Your practice reviews the request in Messages and confirms with the patient.
Use your own service list for enquiries about checkups, cleaning, and other care you offer. Unlisted prices and treatment questions are left for your team.
Record the caller’s preferred time, including requests outside opening hours. Your team checks its calendar and confirms with the patient.
Review the caller’s details, enquiry, and requested next step in Messages.
Tell Frontel the essentials. Your business stays in control of appointments and caller follow-up.
Add your services and hours, plus any useful answers about your business, such as directions or pricing.
Save your setup and activate your phone line. Share your new number with customers. To keep your existing number, set up call forwarding with your phone provider.
Frontel answers calls and saves the details in Messages. Your team reviews requests and confirms the next step.
No. It records the caller’s preferred time without reserving a calendar slot. Your team checks its calendar and confirms or adjusts the time.
No. Frontel handles reception enquiries. It does not diagnose, recommend treatment, or handle emergencies.
Yes. Once your Frontel number is active, your carrier can forward calls from your existing number. Forwarding options and charges depend on your carrier.
Add your services and hours. Review enquiries and requests in Messages.