Tell us about your business
Add your services and hours, plus any useful answers about your business, such as directions or pricing.
AI PHONE ANSWERING SERVICEAI Phone Answering Service
AI Phone Answering Service
for Businesses
Frontel answers your business’s calls, captures enquiries and appointment requests, and saves the details in your private inbox. Stay focused on your customers. We’ll take the first conversation.
Free initial trial · No card required · Google sign-in when you save
Reception tailored to your businessRequests confirmed by your team
A CALL, MADE SIMPLEExample
Caller“Hi, I’d like to set up an appointment for next week.”
Frontel“Of course. May I take your name and callback number?”
Illustrative conversation and message. This is not a real call or a confirmed appointment.
YOUR BUSINESS, IN THE LOOPBusiness-guided answersAppointment requestsCall notes in Messages
FROM FIRST RING TO NEXT STEP
How to Set Up Your AI Phone Answering Service
Tell Frontel the essentials. Your business stays in control of appointments and caller follow-up.
Activate your Frontel number
Save your setup and activate your phone line. Share your new number with customers. To keep your existing number, set up call forwarding with your phone provider.
AI answers. You get the details.
Frontel answers calls and saves the details in Messages. Your team reviews requests and confirms the next step.
RECEPTION, WITH CLEAR BOUNDARIES
How Our AI Phone Answering Service Works
Frontel takes the first conversation off your team’s hands, while keeping decisions where they belong.
Meet your AI virtual receptionistAnswers using your business details
Your services, hours, and saved business information guide each answer. Questions you haven’t covered become a request for your team.
Collects an appointment request
Name, callback number, service, and preferred time — saved for your business to check and confirm.
Keeps call details in your business inbox
Review each caller’s enquiry, contact details, and appointment requests in Messages, ready for your team to follow up.
HEAR THE EXPERIENCE
Explore Our AI Phone Receptionist
When the public trial is available, try a sample call. This demonstration uses a dental business; your own setup uses the business information you provide. Use sample details and avoid sensitive information.
Checking live trial availability…
Try the public dental line
The public trial demonstrates the dental call flow. It is separate from your business setup and cannot confirm a real appointment.
Explore the dental receptionistYOUR BUSINESS, YOUR CALLS
AI Phone Answering for Your Industry
These are examples, not a limit on the businesses we serve. Add your own services and business information to tailor the same receptionist to your calls.
START WITH YOUR NEXT CALL
Start Free — AI Phone Answering for Businesses
Try Frontel without a subscription or card. Trial access is limited and subject to availability.
Start FreeYour carrier’s call and forwarding charges may apply.
STAY IN THE LOOP
Want more trial access?
Leave your email for availability and future plan updates.
GOOD QUESTIONS
AI Phone Answering Service FAQs
Can customers keep calling my existing number?
Yes. After your Frontel line is active, set up call forwarding with your current phone provider. Customers call your existing business number; forwarded calls reach Frontel, and AI answers using your business information. You review the call notes in Messages. You can also share your active Frontel number directly.
Are appointments confirmed automatically?
Frontel records the caller’s preferred time, including requests outside opening hours or further in the future. Your team checks availability and contacts the caller to confirm the appointment or arrange another time.
Do I need an account to get started?
You can fill out the setup without signing in. Google sign-in is required at the end to save the details to your business account. No card is required.
Can I try Frontel for free?
The initial trial has no subscription fee and requires no card. Trial access is limited and subject to availability. Your phone provider’s call and forwarding charges may apply.
Is my phone line ready as soon as I save?
Saving creates your business setup. After saving, select “Activate my phone line.” When capacity is available, Frontel automatically assigns and configures a US number. Wait for “Number active” before forwarding calls; saving alone does not open a line.
Are calls recorded?
Frontel’s application does not save call audio. It stores available conversation text and appointment requests for review in Messages. See the privacy notice for data handling and retention.
LET’S TAKE THAT FIRST CALL
Start Free