Start with your service menu
Help callers ask about the cuts, colour, styling, and other services you list in setup.
Let Frontel collect the next enquiry while you focus on the appointment in front of you. Use your salon’s services and hours to guide each conversation.
Save your setup with Google. Line activation depends on available capacity; wait for “Number active” before using it.
Caller“Do you have time for a haircut on Friday?”
Frontel“Of course. May I take your name and callback number?”
Illustrative conversation and message. This is not a real call or a confirmed appointment.
Frontel records the service the caller wants, their callback details, and a preferred time. Your salon reviews the request and confirms the stylist, duration, and availability.
Help callers ask about the cuts, colour, styling, and other services you list in setup.
Record the caller’s preferred appointment time for review. Your team checks stylist availability and the time needed for the service.
Review the enquiry and callback details in Messages, then contact the caller to confirm or discuss their preferences.
Tell Frontel the essentials. Your business stays in control of appointments and caller follow-up.
Add your services and hours, plus any useful answers about your business, such as directions or pricing.
Save your setup and activate your phone line. Share your new number with customers. To keep your existing number, set up call forwarding with your phone provider.
Frontel answers calls and saves the details in Messages. Your team reviews requests and confirms the next step.
No. Frontel records appointment requests. Your salon checks its booking software and confirms appointments directly.
No. A caller can mention a preference, but your team confirms the stylist and availability.
Choose Salons in setup, add the services callers can request and your hours, then save and request activation. Use the line only when it shows Number active.
Add your services and hours. Review enquiries and requests in Messages.