Capture a concise service request
Record the reason for calling and a callback number without asking the customer to diagnose the fault.
Give the work in front of you your attention. Frontel captures electrical service enquiries and requests for your team to call back.
Save your setup with Google. Line activation depends on available capacity; wait for “Number active” before using it.
Caller“I’d like someone to look at a light that’s not working.”
Frontel“Of course. May I take your name and callback number?”
Illustrative conversation and message. This is not a real call or a confirmed appointment.
Frontel asks what the caller needs and how to reach them. Your team reviews the note, assesses the work, and confirms any visit or estimate.
Record the reason for calling and a callback number without asking the customer to diagnose the fault.
Requested times and services are passed on for review. Your team determines job pricing, coverage, and scheduling.
AI reception is not an emergency response service and does not provide electrical repair instructions.
Tell Frontel the essentials. Your business stays in control of appointments and caller follow-up.
Add your services and hours, plus any useful answers about your business, such as directions or pricing.
Save your setup and activate your phone line. Share your new number with customers. To keep your existing number, set up call forwarding with your phone provider.
Frontel answers calls and saves the details in Messages. Your team reviews requests and confirms the next step.
No. It records the enquiry. Your staff assess the work, provide estimates, and arrange a visit.
Yes, using the service list and hours you supply. Other questions are captured for your team to follow up.
Open your private Messages page to see call notes and requests, then contact the caller to arrange the next step.
Add your services and hours. Review enquiries and requests in Messages.