Capture the reason for calling
Record a short enquiry and contact details without asking callers to share unnecessary confidential information.
AI RECEPTIONIST FOR LAW FIRMSAI Receptionist for Law Firms
AI Receptionist for Law Firms
Keep the Next Enquiry in View
Stay focused on your client while Frontel takes the first conversation. Collect a brief enquiry, contact details, and a consultation request for your team to review.
Save your setup with Google. Line activation depends on available capacity; wait for “Number active” before using it.
A CALL, MADE SIMPLEExample
Caller“I’d like to speak with someone about a lease.”
Frontel“Of course. May I take your name and callback number?”
Illustrative conversation and message. This is not a real call or a confirmed appointment.
THE EVERYDAY MOMENT
A prospective client calls while you are in a meeting.
Frontel asks for a brief reason for calling and a callback number. Your firm decides whether it can help and follows up, without promising advice or representation.
Answer from your firm’s information
Your saved business information guides the response. Questions not covered there are saved for your team.
Keep intake decisions with the firm
Consultation requests are recorded for review. Conflict checks, deadlines, case evaluation, and accepting representation remain with your staff.
FROM FIRST RING TO NEXT STEP
How to Set Up Your AI Phone Answering Service
Tell Frontel the essentials. Your business stays in control of appointments and caller follow-up.
Tell us about your business
Add your services and hours, plus any useful answers about your business, such as directions or pricing.
Activate your Frontel number
Save your setup and activate your phone line. Share your new number with customers. To keep your existing number, set up call forwarding with your phone provider.
AI answers. You get the details.
Frontel answers calls and saves the details in Messages. Your team reviews requests and confirms the next step.
BEFORE YOU START
AI receptionist for law firms FAQs
What can Frontel handle for a law firm?
Reception questions based on your supplied business information, brief enquiries, and consultation or callback requests. Set up your firm and request line activation when capacity is available.
Does it give legal advice or accept clients?
No. It does not give legal advice, perform conflict checks, establish a lawyer-client relationship, or accept representation.
Does a requested consultation mean it is booked?
No. Your team reviews the request, checks availability, and contacts the caller to confirm.
START WITH THE ESSENTIALS
Set up your receptionist Make the next call easier to handle.
Add your services and hours. Review enquiries and requests in Messages.